Legal

Privacy Policy

Last updated: July 11, 2026

Oui Smoke Catering Inc. (“Oui Smoke,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit ouismoke.co, contact us, or book our services in Ontario and elsewhere in Canada.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Who we are

Oui Smoke Catering Inc. provides private and corporate premium hookah catering and related event services.

• Email: contact@ouismoke.co
• Website: www.ouismoke.co
• Service area: Toronto, the Greater Toronto Area, and locations by arrangement

2. Information we collect

We may collect:

• Contact details — name, email address, phone number, social media handle, and business name
• Event details — event date, time, location, guest count, package selections, add-ons, and preferences you share
• Communications — messages you send by email, form, SMS, or social media
• Payment-related information — billing details as needed to process deposits or invoices (card data is typically handled by our payment processors)
• Technical data — IP address, browser type, device information, pages visited, and approximate location derived from IP, collected through standard server logs or analytics tools if enabled

3. How we use information

We use personal information to:

• Respond to inquiries and provide quotes
• Book, plan, staff, and deliver events
• Process deposits, payments, and invoices
• Send service-related messages about your booking
• Improve our website and services
• Comply with legal, tax, insurance, and regulatory requirements
• Send marketing communications where permitted under Canada’s Anti-Spam Legislation (CASL), with consent where required

4. CASL and marketing messages

If you subscribe to updates or otherwise consent, we may send you commercial electronic messages about Oui Smoke. You can withdraw consent at any time using the unsubscribe link in an email or by contacting contact@ouismoke.co. Transactional messages about an existing inquiry or booking may still be sent as needed to provide the service.

5. Sharing of information

We do not sell your personal information. We may share information with:

• Service providers who help us operate (hosting, email, payments, analytics)
• Staff or contractors engaged to deliver your event
• Professional advisors (legal, accounting, insurance) when required
• Authorities when required by law or to protect rights, safety, or property

Providers are expected to use personal information only to perform services for us and to protect it appropriately.

6. Cookies and similar technologies

Our site may use essential cookies or local storage required for basic functionality (for example, promo-mode settings). If we use analytics or advertising cookies, we will do so for measuring traffic and improving the site. You can control cookies through your browser settings. Disabling some cookies may affect site features.

7. Retention

We keep personal information only as long as needed for the purposes described above, including booking records, accounting, dispute resolution, and legal obligations, then securely delete or anonymize it when no longer required.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. No method of transmission or storage is completely secure.

9. International transfers

Some service providers may store or process data outside Canada (for example, on cloud infrastructure in the United States). When information is transferred, it may be subject to the laws of that jurisdiction.

10. Your rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Withdraw consent for optional uses, such as marketing
• Ask questions about our privacy practices

Contact us at contact@ouismoke.co. We may need to verify your identity before responding. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

11. Children’s privacy

Our services are intended for adults of legal age for hookah/tobacco-related products in the applicable jurisdiction (19+ in Ontario). We do not knowingly collect personal information from individuals under that age for booking purposes.

12. Changes

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the site after updates means you acknowledge the revised policy.

13. Contact

Privacy questions: contact@ouismoke.co